How it Works

Basically, when you are not available to take your calls, transfer them to us

We answer calls professionally on your behalf, using your company name

You can divert calls to Catch-A-Call, whenever you know you will be away from your phone.

• If you don’t need to use the service permanently just give a quick call to let us know that you are transferring, whenever you need to.  At the same time we can give you a number for you to divert your calls to, which will be a line exclusive to your business for the duration of the diversion

• If your occupation involves an appointment diary, for a minimal charge we can manage it for you! Leaving you time to attend to your clients without disturbance. With the comfort of knowing you are not missing prospective customers

• There is no contract to sign
  

• The charge for the adhoc Catch-A-Call service is a fixed rate for the day, regardless of how many times you divert during that day

• Charges are only incurred on the days you divert to us. There is no charge for any day that you do not divert your calls

• The Out of Hours only Voice Mailbox service which, should you wish to use it, is provided between 5.30pm and 9am or part thereof and can be accessed for messages remotely at any time.  This is another £1 for any day that you choose to use the service

• If you divert on a monthly basis, payment is required in advance with any refunds shown on the following invoice

• There will be a small start up fee of £20

• You will receive an invoice at the beginning of each month, itemising the days and types of services that have been used in the previous month

• All invoices to be paid within 7 days of the tax point

• Should there be a constant large amount of calls taken, we would call you to discuss a further small charge for the extra service. (This really only applies to companies who use our service permanently and who have a very busy phone line).  Please be reassured that there will not be any extra charges raised without prior discussion with you.